COVID-19 Store Updates 11/18/20

COVID-19 Store Updates 11/18/20

Update 11/18/20

For all of our in-store customers! With the temps finally dropping, starting today (Friday, November 13th) we will be utilizing a waitlist app upon arrival to allow you to wait in your warm vehicle. Here’s what to do when you get here:
•Check in at the front door (we may be busy...if you are not immediately greeted please ring the doorbell, and we will be with you asap!)
•We will take your name and phone number to text, as well as what department you are looking to spend your time in (freshwater, saltwater, reptiles, dry goods, or Henry & Rumble) after which you may go wait in your warm vehicle!
•When we are ready for you, the app will send you a text message to let you know. You will have 5 minutes to check in at the front door (similar to what you would do at a restaurant). If you do not check in at the front door within 5 minutes, you will lose your spot in line and will need to be added to the back of the waitlist line.
•Please be prepared with any questions and needs so that we can help you as efficiently as possible!
With the continued concern over the Covid-19 pandemic, we ask that your visit be purpose driven, and kept to a 20 minute duration. We also ask that your group be limited to two people or less. We are required to operate at a minimum capacity, and our goal is to be able to help everyone that comes to see us as efficiently (and safely!) as possible. Masks must be worn properly over your mouth and nose during your entire visit. We SO appreciate your patience and understanding as we continue our best to serve you during this crazy year!

Updated 6/12/20

We are officially operating at a limited capacity here at Blue Fish Aquarium. Our hours are Monday-Saturday from 12:00pm-6:00pm and Sunday from 12:00pm-5:00pm. You may be asked to wait in line standing on our socially distanced fish and we will let you into the store as soon as we are able! Please take a quick moment to read the guidelines and notes below...
-We are requiring everyone who enters the store to properly wear a face covering (scarf or mask) for the entire duration of your visit which will not be provided. Blue Fish Aquarium will have hand sanitizer that you will be required to use upon entering the store.
-Our bathrooms and drinking fountains will not be accessible during this time.
-Blue Fish Aquarium reserves the right to take a temperature scan of those entering the building.
-We ask any customer coming in to browse the store to not park in our curbside pickup spots.
-If you are a heat sensitive person, please keep in mind that wearing a mask in our store adds even more heat and humidity. Please be prepared for this change, you will be allowed to go outside for a breath of fresh air as needed, but we cannot allow you to extend your appointment for this reason.

Updated 4/28/20

We are officially operating at a limited capacity here at Blue Fish Aquarium. Our hours are Monday-Saturday from 12:00pm-6:00pm and Sunday from 12:00pm-5:00pm. You may be asked to wait in line standing on our socially distanced fish and we will let you into the store as soon as we are able! Please take a quick moment to read the guidelines and notes below...
-We are requiring everyone who enters the store to properly wear a face covering (scarf or mask) for the entire duration of your visit which we will not be provided. Blue Fish Aquarium will have hand sanitizer that you will be required to use upon entering the store.
-Our bathrooms and drinking fountains will not be accessible during this time.
-Blue Fish Aquarium reserves the right to take a temperature scan of those entering the building.
-We ask any customer coming in to browse the store to not park in our curbside pickup spots.
-If you are a heat sensitive person, please keep in mind that wearing a mask in our store adds even more heat and humidity. Please be prepared for this change, you will be allowed to go outside for a breath of fresh air as needed, but we cannot allow you to extend your appointment for this reason.
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